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If you decide to spend your next vacation in the UK, you may need to be informed of train schedules to travel around the country. Please note that if you call the British Railways telephone helpline, your call will probably be answered by an operator from India.
BT and Ventura have just signed a contract worth 100 million pounds, through which a good part of the 50 million calls annually received by the service, which until now were served in cities such as Newcastle, Plymouth or Derby, will pass to be answered from Bombay or Bangalore, in India.
It is well known that the British rail network is not distinguished by its punctuality or efficiency. It could be thought that now, once partially “liberated” from the task of telephoning customers, the company could allocate more resources to improve their benefits. Precisely, the outsourcing of services allows companies to focus on those activities in which they can add value and offer advantages about its competitors.
Similarly, data entry projects outsourcing are considered exclusively for outsourcing from the point of view of cost savings (which is not a negligible advantage: in the case of the British National Rail Inquiries, will save 25 million pounds a year), but as a resource that allows companies maintain or expand their levels of competitiveness and speed in the markets, stimulate their growth and increase time and resources available to allocate them to the core business competencies.
Data entry allows the recording and indexing of data that can be read from paper documents. With the help of expert and qualified personnel and with appropriate IT tools, it allows the creation of metadata or databases that, properly treated, can be used to form research indexes, statistics and give answers and results to questionnaires or surveys.
The service is performed with a guarantee of high security standards in compliance with the privacy law, as well as ISO 9001 / UNI EN ISO 9001: 2008 certification.
Types of Services:
Outsourcing Data entry to India should not be considered exclusively from the point of view of cost savings (which is not a negligible advantage: in the case of the British National Rail Inquiries, will save 25 million pounds a year), but as a resource that allows Companies maintain or expand their levels of competitiveness and speed in the markets, stimulate their growth and increase time and resources available to allocate them to the core business competencies.
Since the 1990s, a number of well-renowned companies have been outsourcing services and IT developments in India. For example, during the 1998-99 period, more than 200 companies included in the Fortune 1000 index outsourced their software needs to India. If companies like Citibank, Morgan Stanley, AT & T, General Electric, Motorola, General Motors, Fujitsu, Boeing, Coca-Cola, IBM, Oracle or British Airways are leaders in their respective sectors, part of this success is due to the efficient service they have received from their Indian subcontractors.
What is the secret behind Outsource Data Entry to India? Some people say that the explanation lies in the calculation capacity inherent to the Indians (inventors of the number zero and chess); others reduce the benefits to the cost savings that subcontracting to an Indian company, although this explanation is too short. The combination of institutional support, abundance of skilled labor, efficiency in processes and, of course, competitive costs, is the key to attracting companies to India.
This has created an industry with an average growth of 53% over the last five years, making India is the leading producer of software and technological services in the world to outsource data entry services. Indian companies have the ability to provide IT solutions and services with unparalleled advantages in price and quality, using the latest technologies, managing large projects and, above all, meeting established deadlines.
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