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The quality of software may seem a concept away from the daily life of most people, but nothing is further from reality. When an error message or a blue screen appears on our computer, this is a problem of software quality; when a fault in the airport management system causes delays, loss of luggage or disables information screens, this is a problem of software quality; When the terminals of collection and order entry are blocked in a restaurant, we are facing a problem of software quality.

It is very likely that we have suffered the effects of these quality problems in the form of delays, loss of time or money, etc. Unfortunately, these problems can be much more serious if they affect critical systems; that is, those whose failure can cause serious economic losses or environmental or social problems and even the loss of human lives. A well-documented example came with the launch in 1996 of the first Ariane 5 Rocket from the European Space Agency. This ingenuity that cost 10 years and 7,000 million euros to develop, exploded due to a defect in the internal control software before a minute of flight happened.

Software testing is not an activity that takes place at the end of software development, but goes parallel to its construction, allowing what is being developed, performed correctly and according to the needs of the end user. Hence, its importance, because it is a way to prevent or even correct possible deviations of the software before they occur in the face of the end user. It was wrong to think that the Testing was carried out at the end, when the software was already coded and just before delivering it to the operation, now the Testing of software is done from the beginning of the process which allows to shorten the time to market and strengthen the reputation and image of corporations.

Software testing is a discipline in software engineering that allows to have processes, work methods and tools to identify defects in the software, achieving a stability process. Testing is not an activity that is thought at the end of software development, it goes parallel to this. It allows what is being built to be done correctly according to what an end user needs. Hence its importance, because it is a way to prevent or even correct possible deviations of the software before it is operable. We had the wrong idea that the testing was done at the end, when the software was already encrypted and just before delivering it to the operation, but now software testing must go from the beginning of the process. In this sense, the ISO 25000 standard appears that regulates all the concepts at the software quality level, and indicates that the product is not what is delivered at the end, but each intermediate deliverable of the software development process. Under this model we must be intervening those intermediate deliverables of the software development process.

Since the nineties, India has experienced a spectacular development determined by the rise of new technologies to the point of becoming the world’s leading exporter of software and computer services. It is also the country with the highest number of qualified engineers and the third with the largest reserve of technological workforce.

Software testing providers in India are aware of the importance of having a well-defined quality control system that is not based solely on verification processes. The efforts are increasingly directed to continuously review the procedures to try to improve them, supported and reviewed by specialized professionals and certified in QA.

Also, they are aware of the measurements to know the status of the software at all times. These metrics are important because they indicate both the current status of the product and the quality goal you want to achieve: in the same way that to get to the destination we use a GPS to mark the route, this GPS does not work if you do not set the point before departure.

All these new trends and approaches are aimed at facilitating and streamlining quality management, sharing the responsibility of a good product and turning this quality into a dogma for all the team involved in the development, since this depends on the final product work as it should.